faq

Question 1

How long will it take to receive my order?

Answer

Typically orders received before 11am EST will be dispatched the same working day.

Question 2

How long does shipping take?

Answer

United States PROCESSING IS 3-4 DAYS FOR ALL ORDERS 1 to 2 working days via USPS EXPRESS (AFTER PROCESSING) 2 to 4 working days via USPS (AFTER PROCESSING) OTHER COUNTRIES 6 to 10 working days

Question 3

How much is shipping?

Answer

Shipping costs depend on weight of item and if the item is expressed shipped or standard shipped. The average shipping cost is $8.00. Free shipping for orders over $65!

Question 4

How will I know when my product has shipped?

Answer

Once your order has shipped you will receive an email with the details of the shipping company and tracking number if applicable.

Question 5

If I don't like the product can I return or exchange them?

Answer

Returns must be in brand new condition, with original wrap. Returns must be postmarked for return within 3 days of the original delivery to you.

Question 6

When can I expect a refund?

Answer

We don't withhold refunds. Refunds are normally processed the same working day after the returned goods are inspected and approved.