faq

Frequently asked questions

How long will it take to receive my order?


Typically orders received before 11am EST will be dispatched the same working day.




How long does shipping take?


United States PROCESSING IS 3-4 DAYS FOR ALL ORDERS 1 to 2 working days via USPS EXPRESS (AFTER PROCESSING) 2 to 4 working days via USPS (AFTER PROCESSING) OTHER COUNTRIES 6 to 10 working days




How much is shipping?


Shipping costs depend on weight of item and if the item is expressed shipped or standard shipped. The average shipping cost is $8.00. Free shipping for orders over $65!




How will I know when my product has shipped?


Once your order has shipped you will receive an email with the details of the shipping company and tracking number if applicable.




If I don't like the product can I return or exchange them?


Returns must be in brand new condition, with original wrap. Returns must be postmarked for return within 3 days of the original delivery to you.




When can I expect a refund?


We don't withhold refunds. Refunds are normally processed the same working day after the returned goods are inspected and approved.





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